What makes you feel like you’re getting a Great Customer Service Experience? One of the stand-out things is exceeding expectations, which Andrea, Chef at the Milestone does. I asked for herbal tea, and now there’s a huge selection… Lovely! Andrea always greets us with a smile and never forgets the chocolate on the side –…
I popped in to Healthy Life in Centro in Dubbo today where I get great customer service every time I’m there. Besides the fact that Mike & Kathy Parish, and their team always greet people with a smile, I learn something new every time I go in there – from new farming practices to great…
I had 2 great businesses in mind today to acknowledge here, but when I sat down with a client and heard the testimonials she’d been sent (one by email, the other on a gorgeous handmade card) I knew I had to share. Cath Brennan teaches yoga for pregnancy, postnatal yoga and Calm Birth, and the…
Day 2 is a celebration of past customer service experiences, as I’ve been at home most of the weekend, and not a transaction on my account at all. Oh, except booking flights online… not the most exciting interaction with the airline, but I know they’ll look after me when I fly. Actually I must acknowledge…
100 Days of Great Customer Service – Day 1 We’ve all experienced the good the bad and the ugly when it come to customer service – or lack thereof, and continuing in the spirit of 100 Days of Gratitude, I want to celebrate Great Customer Service. We’ve probably all had moments when we’ve delivered the…