Permit me a little rant today. If that doesn’t appeal, go back and check out my 100 Days of Gratitude, but if you stick around, you’ll see that my little rant comes from the same heart for people and valuing people as my other blogs. I was ironing my shirt today, a new one that’s…
I’ve realised (a while ago) that making my blog about customer service isn’t working for me. My heart wasn’t in it as much as 100 Days of Gratitude. I love great customer service, but gratitude is a much easier, uncluttered subject. I’ve realised (oh, again and again) how I complicate things. Great customer service is…
If you followed my 100 Days of Gratitude you’ll know that I posted a comment every day. Not so with these examples Customer Service. I decided against 100 consecutive days for a couple of reasons. 1. posting something everyday can be challenging when I’m really busy. 2. every post must be authentic – and I…
I am so grateful for efficient customer service – It was not only me looked after in this case, but my beloved macbook. You know I love people so much more than technology – but since my mac keeps me in touch with the world, and this week is helping me stay on track to…
What Makes a Great Salesperson? It’s someone who cares more about answering their clients concerns than making the sale. If you talk someone into something, someone else will talk them out of it. Serving customers is an expression that is used lightly… (“Fred! Get out front and serve!”) Serving is not a task, it’s an…