Welcome back! Here’s Step 2: Create Systems Create systems that support your attention on your chosen focus. It could be prompts like a smiley face or script, near your phone or counter, or hidden in your wallet to be aware of or memorise. That will trigger action that connects you to others with energy, a…
As introduced recently, this series on Stunning Customer Service is an excerpt of Do Talk To Strangers: How To Connect With Anyone, Anywhere To recap on the introduction – It’s all about focus. Focus outwardly, on how you can be of service, rather than inwardly. All of that mental chatter about how you look and…
It’s not often that people share openly about their awkwardness and fears about ‘what will people think’ so when Lyndon sent me this honest piece of writing, I thought you’d be glad for the share. Even if it’s not all pretty. Awkward and messy is ok! It can lead to wonderful discoveries! – Kerrie G’day,…
If we all collated our favourite books of 2016 I’m sure we’d fill a library with high quality resources. Here’s a few to inspire you and cheer you on. Many of the authors I’m delighted to call friends, some I’ve met just this year, and most of these books are very new! The first 3…
What has been the most interesting moment of 2016 for you? What did you learn? Let’s ponder the potential depth of moments; some have been exciting, inspiring moments, some have been challenging, confronting, heartbreaking and humbling. They all contain opportunities to learn. There’s also the opportunity to find things to be grateful for. So this…
An excited video with wisdom from Do Talk To Strangers – filmed in Sydney airport – before the Olympics. I met inspiring people everywhere, but if you’d like to hear/see a video inspired by my newest airport friend who’s currently providing live coverage to the world from Rio, click play on the video below. I…
One of the joys of speaking is knowing that your message has landed well, that you communicated what you wanted to, and that your message was heard. Knowing you’ve made a difference is a great reward. Regardless of your words, you generally want them to have the intended impact. And they do. Words are powerful. May our intended…
Who do you want to connect with? Where do you want to go? What do you want to discover? 2016 is the Year of Connecting Globally. You can go anywhere, learn anything, and connect with anyone. The world is shifting rapidly and now more than ever, we can virtually step into a makeshift tent in…
Do Talk To Strangers, pages 19-21 You might be looking for a book to help you connect with people so that you can further your career and business. Read on and this will help you significantly, but I’m asking you to put aside your specific business goals for the moment and take a closer look…