I’ve realised (a while ago) that making my blog about customer service isn’t working for me. My heart wasn’t in it as much as 100 Days of Gratitude. I love great customer service, but gratitude is a much easier, uncluttered subject. I’ve realised (oh, again and again) how I complicate things.
Great customer service is something to celebrate, but after I see examples of less than great customer service I see the learning there and want to write about that too. I announced when I began the 100 days of Great Customer Service that I was committed to only celebrating the good (and great) here. There is great learning in the poor customer service stories – the “all it would have taken” flow of ideas, but that’s a different conversation.
I do complicate things. I don’t mean to. I did say this was a confessional blog hey…
I want things perfect. I want to do things perfectly, because I love and honour people, the people in my world, and you deserve the best. For some reason I decided that I have to have a photo in every blog… but I could JUST WRITE sometimes!!! I could just get on with it.
I’ve made up a whole lot of rules about how things should be. So I’m going to list some of the rules I’ve made up and challenge them.
Feel free to do this for yourself too… I’m on this journey of self discovery, finding limitations and areas for growth, and I invite you to come along for your own ride.
Rule No. 1. I should blog consistently on the same topic. (ie. 100 Days of Great Customer Service)
What!! Just because I did that for 100 Days of Gratitude, does not mean I have to do it now. It’s blocking me from sharing other thoughts.
Rule No. 2. I should post a photo with every blog.
What!!! I may not have the appropriate pic, or the time to upload it, or get it from Lyndon’s computer, if that’s where it’s been saved to…
Rule No. 3. A blog should be a certain length… Well says who?
Rule No. 4. I have to have everything “just so” or it won’t be inspiring or useful to anyone. Ok, well that’s ridiculous too. Who defines perfect or “just so”?
Rule No. 5. I commit to doing what I said I would do. Yes. I will hold to this as much as humanly possible. I am human after all. I knew this rule, which is why I didn’t commit to blogging every day, having experienced 100 consecutive days of blogging last year, I knew that I didn’t want to take on a commitment of that size this year. I do have other things to do!
I’m sure there are plenty more rules floating around in my head, so if I see them trying to slip by, I’ll grab them and have a conversation.
So where are we at now? Well I’m free to blog about anything I’m thinking about – as long as it might be useful or inspiring to others – and I can’t always know that – so I just put my heart out there and trust that someone will be blessed. Now I just need to let myself write! I think of things everyday that I want to share, in books, magazines, newsletter and blogs, so I want to get on with it.
I have too many amazing things going on that haven’t been blogged about (but mostly have appeared at least for a while on facebook) so now that I’m “unstuck”… please accept my apology – and stay tuned :-)
Cheering you on,
Kerrie
